Terms & Conditions
- Objective
This document establishes the pre-contractual information regarding contracts concluded at a distance on the website www.laserperformance.com. The domain www.laserperformance.com is owned by Laserperformance Unipessoal, Lda., incorporated under the laws of Portugal, with registered office at Avenida António Augusto de Aguiar, nº 19, 4º direito – sala B, 1050 012 Lisboa, Portugal, VAT number 515433764 (hereinafter “Laserperformance”).
Laserperformance reserves the right to freely modify this pre-contractual information in order to adapt it to the applicable legislation, without any prior notice.
Both browsing through the website www.laserperformance.com, its subdomains and sub-websites, as well as the purchase of any product at those addresses, presupposes acceptance of the present information and General Conditions of Use on this page.
- Terms of access and use of this website
The User undertakes to use this website in compliance with the provisions of applicable legislation, refraining from using the website for activities contrary to the law, morals and good customs, or the rights and interests of third parties.
The website www.laserperformance.com may have links to other websites, which may contain useful information/tools for their users. These general conditions will not apply to third party websites. As such, if the user visits another website, redirected from our website, he/she should read its privacy policy.
Laserperformance is not responsible for damages resulting from any computer viruses or any other situations to which it is unrelated and which prevent access and correct functioning of the www.laserperformance.com domain as well as the services available therein.
- Intellectual property
All content and information contained in www.laserperformance.com and its subdomains are the property of Laserperformance and therefore the use, reproduction, copying and dissemination by other means of logos, texts, images and videos contained in this website is subject to its authorization advance in that sense.
- Applicable Law and Jurisdiction
4.1 – These Conditions are governed under Portuguese law competent to settle conflicts that arise on Orders of Products.
4.2 – Laserperformance will only adhere to alternative dispute resolution (ADR), mediation or arbitration regimes when required by law. Laserperformance is bound by limited arbitration per consumer regarding disputes of low economic value (amount less than five thousand euros < €5,000.00), under the terms of law No. 63/2019, of 16 August. 144/2015, of 8 September, Laserperformance informs consumers that they can consult qualified alternative dispute resolution centers here https://www.cniacc.pt/pt/rede-centros-de-arbitragem.
- Alternative Dispute Resolution Policy
For alternative dispute resolution, particularly in the case of cross-border purchases, there are also specific platforms for online alternative dispute resolution (ODR).
- Product Information and Prices
6.1 – Product Information
Laserperformance takes into account the information regarding the essential characteristics of the products through technical descriptions shared by its suppliers, and photographs that illustrate the products sold, in strict compliance with the best market standards.
6.2 – Price information
The retail prices indicated on www.laserperformance.com and its subdomains are shown in the currency defined based on customer country. VAT is included in all prices mentioned.
The shipping service costs may be borne by the user and the buyer and are added to the total value of the selected products. You will be informed of these charges before confirming your order and completing the purchase process. Laserperformance reserves the right to change prices at any time. However, Laserperformance undertakes to apply the rates and prices indicated at the time of placing the purchase order.
In the event of a computer, manual, technical error, or of any other origin, which causes a substantial change not foreseen by Laserperformance in the sale price to the public, in such a way that it becomes exorbitant or manifestly derisory, the purchase order will be considered invalid and cancelled.
Accepted payment methods: Visa and Mastercard. The invoice is automatically generated and sent to the user’s email.
The prices of the products available on www.laserperformance.com are valid for purchase orders made through www.laserperformance.com.
7. Exchanges and returns
The consumer has a period of 14 days, counting from the day on which he acquires physical possession of the goods or the day on which he acquires physical possession of the last good, in the case of several goods ordered in a single order and delivered separately, to proceed the return of your order, and without the need to indicate the reason.
Please check our Exchanges and Returns page for further informations.
8. Privacy policy
Please check our Privacy Policy page for further details about our policies.
Contacts
E-mail: sales@laserperformance.com
Customer Care: Click here
